Frequently Asked Questions
1. Where is Much Better Health based? Much Better Health is a Hawaiian-based company that is committed to promoting health and wellness through high-quality supplements.
2. How do you handle shipping and returns? To optimize shipping efficiency and save on costs, we have a dedicated fulfillment center located at: Fulfillment Center Address: 1236 NW 5th St Oklahoma City, OK
For shipping, we offer standard and express options, and order processing usually takes 1-2 business days. You can track your order's progress using the provided tracking number. For returns, please ship the products back to our fulfillment center in Oklahoma following the return instructions on our website.
3. What is your return policy? We want you to be completely satisfied with your purchase. If you encounter any issues with your Much Better Health supplements, we offer a 15-day money back guarantee. For unopened bottles, you can request a refund within 15 days of delivery. However, please note that we cannot accept returns for opened bottles due to health and safety reasons. If you experience a product issue or defect, please contact our customer support team, and we will provide an appropriate solution.
4. Do you ship to all states, including Hawaii? Yes, we proudly ship to all states within the United States, including the beautiful islands of Hawaii.
5. How long does shipping usually take? The estimated delivery time depends on your location and the shipping method chosen during checkout. Generally, standard shipping takes 3-7 business days, while express shipping delivers within 1-3 business days from the date of shipment.
6. Are there any free shipping promotions? Yes, we occasionally offer free standard shipping promotions. Be sure to check our website and subscribe to our newsletter to stay informed about any ongoing promotions or special offers.
7. Can I contact customer support if I have questions or concerns? Absolutely! Our dedicated customer support team is here to assist you. If you have any questions, concerns, or need assistance with anything related to your orders or our products, feel free to reach out to us at support@muchbetter.health.
8. Are your supplements safe and high-quality? Absolutely! At Much Better Health, we prioritize safety and quality. Our supplements are crafted with premium ingredients and undergo rigorous testing to ensure they meet the highest standards.
9. Do you have a multivitamin product available? Yes, we offer a high-quality multivitamin product that provides essential vitamins and minerals to support overall health and well-being.
10. What is the best way to start my supplement journey? To get started on your supplement journey, we recommend our multivitamin as an excellent foundation for general health and well-being. If you have specific health goals, consider adding other supplements based on your needs, or consult with your healthcare provider for personalized recommendations.
If you have any other questions not covered in this FAQ section, please don't hesitate to contact our customer support team at support@muchbetter.health. We are here to provide you with all the information you need to embark on your journey to a healthier you!